Shipping policy
# Shipping Policy
**Last updated:** [November 03, 2026]
Thank you for shopping at **[Brazilian Happiness Coffee]**. This Shipping Policy outlines our procedures, shipping methods, delivery timeframes, and costs.
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### 1. Order Processing & Handling Time
All orders are processed within **[1 to 3] business days** (excluding weekends and holidays) after receiving your order confirmation email.
- **Cut-off Time:** Orders placed before **[5:00 PM EST]** will begin processing the same business day.
- You will receive a notification email with tracking information once your order has shipped.
*Please note: Processing times may take longer during peak promotional periods or holidays.*
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### 2. Shipping Rates & Delivery Estimates
We offer standard and expedited shipping options. Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Transit Time | Cost |
| :--- | :--- | :--- |
| **Standard Shipping** | [3 to 7] business days | $[4.99] (Free on orders over$[50.00]) |
| **Expedited Shipping** | [1 to 3] business days | $[12.99] |
| **Overnight Shipping** | [1] business day | $[24.99] |
*Delivery delays can occasionally occur due to carrier issues, weather conditions, or high order volumes.*
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### 3. Shipping Destinations & PO Boxes
- **Domestic Shipping:** We ship to all addresses within the United States, including Alaska, Hawaii, and US territories.
- **P.O. Boxes & APO/FPO Addresses:** [We accept / We do NOT accept] shipping to P.O. Boxes or APO/FPO military addresses.
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### 4. International Shipping
We offer international shipping to the following countries: **[List countries or state "Worldwide"]**.
- **International Transit Time:** International orders typically arrive within **[7 to 21] business days**, depending on the destination and local customs clearance.
- **Customs, Duties, and Taxes:** **[YOUR STORE NAME]** is not responsible for any customs duties, import taxes, or tariffs applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
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### 5. Order Tracking
Once your package has shipped, you will receive an automated email containing your tracking number and a link to track your shipment. Please allow up to **24–48 hours** for tracking updates to register on the carrier's system.
If you have not received your tracking information within **4 business days** of placing your order, please contact us at **[YOUR SUPPORT EMAIL]**.
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### 6. Lost, Damaged, or Missing Packages
If your package arrives damaged or fails to arrive within the expected timeframe:
- **Damaged Items:** Please inspect your order upon delivery and contact us immediately if the item is defective or damaged. Include clear photos of the damaged item and packaging so we can file a claim with the carrier and send a replacement.
- **Lost Packages:** If your tracking status shows "Delivered" but you have not received your package